Four Benefits of Robotic Process Automation in Home Care

2013 Oxford University Study We told everyone what we were wondering: Will robots someday rob me of my job? Report — “The Future of Employment: How Sensitive to Computerization Is Job?” — Provided 702 job and career rankings based on ease of automation.

Not surprisingly, the home care sector was pretty strong, with therapists, social workers and mental health professionals accounting for 40% of the top 10 safest jobs.

This does not mean that robotics and automation do not apply to home care. The opposite. Robotic Process Automation (RPA) is software that uses artificial intelligence and machine learning to automate a variety of monotonous and repetitive tasks that burden clinicians. For example, in home care and hospice, RPA is very useful for working in the revenue cycle.

“RPA employs a large, basic A to Z process because it does not require subjective human decision making because the entire process is mapped. These processes run 24 hours a day, 7 days a week, without error, “said CEO Jennifer Maxwell. And co-founder of Maxwell Healthcare Associates (MHA).

RPA is a long-term cost-saving tool that saves both home care providers time and money. Here are four benefits that home healthcare providers can benefit from RPA.

Non-stop and efficient work

Let’s keep this simple. Humans are just humans.

“Robots don’t sleep,” says Maxwell. “They can continue to work all night without having to break, eat or go to the bathroom. And because they are programmed, they are less likely to make an error. “

RPA is also efficient because it operates 24 hours a day, 365 days a year.

“RPA increases efficiency and speeds up the process,” says Maxwell. “We will do more in less time.”

Machine learning promotes rapid adaptability

The ingestion, billing, and revenue cycle processes benefit from RPA, and these processes are easy for human employees to learn. However, changes in these processes can result in longer retraining times.

“I think this definitely leads to cost savings, as we don’t have to oversee retraining too much,” says Maxwell. Retraining an employee can be difficult, but scaling it up can be a nightmare. Not so with RPA.

“Migrating these large databases can take days, weeks, or even thousands of hours,” she says. “It can be completed in a tenth of the time.”

Increased productivity

The migration of these large databases is steadily progressing in home care and hospice. Due to the 2020 and 2021 M & A boomMaxwell says MHA has already made four database migrations this year alone, along with clients that have gone through the acquisition process.

“For our clients, the time and cost savings are immeasurable,” she says. “When you think about moving one patient from one system to another, it’s all about button clicks. To do this, nurses and clinicians are away from the field. Instead, RPA. Instead of sitting in the office, you can see the patient and apply a lot of care. “

Cost reduction

RPA is huge by maximizing the talent of clinicians, not wasting time on automated tasks, and reducing labor costs in more routine and rotten areas for home care providers. Allows you to save money. Every year.

“Depending on the sophistication of the workflow, agencies can cost between $ 5,000 and $ 10,000 each year,” she says. “And the more sophisticated the workflow, the higher the cost.”

The partnership between MHA and Element 5 brings end-to-end workflow automation to the post-acute care care industry. Maxwell encourages agency owners to find out which processes in their organization are suitable for automation and dive into that method.

“What we’re telling our clients is that they can take over the iterative and time-consuming parts, allowing employees to focus on more important tasks,” she says.

This article is sponsored by Maxwell Healthcare Associates. To find out more about how Robotic Process Automation (RPA) can help your organization Visit

Four Benefits of Robotic Process Automation in Home Care

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